HP Linux Imaging and Printing System (ver. 3.16.3) Self Diagnse Utility and Healing Utility ver. 1.0 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. HP Linux Imaging and Printing System (ver. 3.16.3) Self Diagnse Utility and Healing Utility ver. 1.0 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. warning: trisquel distro is not found in AUTH_TYPES \Gtk-Message: Failed to load module "topmenu-gtk-module" Checking for Deprecated items.... error: This distro (i.e unknown 8.0) is either deprecated or not yet supported. The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes*, n=no):y Checking for HPLIP updates.... error: Failed to locate hp-upgrade utility Checking for Dependencies.... warning: unknown-8.0 version is not supported. Using unknown-0 versions dependencies to verify and install... --------------- | SYSTEM INFO | --------------- Kernel: 4.4.0-161-generic #189+8.0trisquel2 SMP Tue Sep 3 19:13:35 UTC 2019 GNU/Linux Host: Trisquel-Laptop Proc: 4.4.0-161-generic #189+8.0trisquel2 SMP Tue Sep 3 19:13:35 UTC 2019 GNU/Linux Distribution: unknown 8.0 Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.16.3 HPLIP-Home: /usr/share/hplip warning: HPLIP-Installation: Auto installation is not supported for unknown distro 8.0 version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.16.3 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hplip/HP ppdbase=/usr/share/ppd/hplip doc=/usr/share/doc/hplip html=/usr/share/doc/hplip-doc icon=no cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv bin=/usr/bin apparmor=/etc/apparmor.d # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=yes gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=yes foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.16.3 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=yes lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no apparmor_build=no Current contents of '/var/lib/hp/hplip.state' file: Plugins are not installed. Could not access file: No such file or directory Current contents of '~/.hplip/hplip.conf' file: [settings] systray_visible = 1 systray_messages = 0 [last_used] device_uri = printer_name = working_dir = . [commands] scan = /usr/bin/simple-scan %SANE_URI% [refresh] rate = 30 enable = true type = 2 [polling] enable = false interval = 5 device_list = [fax] voice_phone = email_address = [upgrade] notify_upgrade = true last_upgraded_time = 1568792347 pending_upgrade_time = 0 [installation] date_time = 09/20/19 10:05:37 version = 3.16.3 -------------------------- | External Dependencies | -------------------------- Gtk-Message: Failed to load module "topmenu-gtk-module" Gtk-Message: Failed to load module "topmenu-gtk-module" xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK - policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK - avahi-utils avahi-utils OPTIONAL - 0.6.32 OK - gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK - network network -wget OPTIONAL - 1.17.1 OK - error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running' error: dbus DBus - Message bus system REQUIRED - 1.10.6 MISSING 'DBUS may not be installed or not running' scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.25 OK - ------------------------- | General Dependencies | ------------------------- error: python3-devel Python devel - Python development files REQUIRED 2.2 3.5.2 MISSING 'python3-devel needs to be installed' error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed' error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 MISSING 'libcrypto needs to be installed' sane SANE - Scanning library REQUIRED - 1.0.25 OK - python3-xml Python XML libraries REQUIRED - 2.1.0 OK - error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed' sane-devel SANE - Scanning library development files REQUIRED - 1.0.25 OK - error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed' python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK - error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed' python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.5.2 OK - python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.11.4 OK - python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK - python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK - error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed' error: libpthread libpthread - POSIX threads library REQUIRED - b'2.23' MISSING 'libpthread needs to be installed' python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.3.0 OK - python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK - --------------- | COMPILEDEP | --------------- error: gcc gcc - GNU Project C and C++ Compiler REQUIRED - - MISSING 'gcc needs to be installed' error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed' error: make make - GNU make utility to maintain groups of programs REQUIRED 3.0 - MISSING 'make needs to be installed' ---------------------- | Python Extentions | ---------------------- cupsext CUPS-Extension REQUIRED - 3.16.3 OK - hpmudext IO-Extension REQUIRED - 3.16.3 OK - ----------------------- | Scan Configuration | ----------------------- scanext Scan-SANE-Extension REQUIRED - 3.16.3 OK - '/etc/sane.d/dll.d/hpaio' not found. hpaio HPLIP-SANE-Backend REQUIRED - 3.16.3 OK 'hpaio found in /etc/sane.d/dll.conf' ----------------------- | Other Dependencies | ----------------------- ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ No Scanner found. -------------------------- | DISCOVERED USB DEVICES | -------------------------- No devices found. --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- HP-Deskjet-2640 --------------- Type: Unknown Device URI: socket://192.168.1.42:9100 PPD: /etc/cups/ppd/HP-Deskjet-2640.ppd warning: Failed to read /etc/cups/ppd/HP-Deskjet-2640.ppd ppd file PPD Description: Printer status: printer HP-Deskjet-2640 is idle. enabled since ven. 20 sept. 2019 09:56Waiting for printer to finish. warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices. -------------- | PERMISSION | -------------- warning: Failed to find vid and pid for USB device[Unknown line at line 2468] Checking Permissions.... Checking for Configured Queues.... warning: Fail to read ppd=/etc/cups/ppd/HP-Deskjet-2640.ppd file warning: Insufficient permission to access file /etc/cups/ppd/HP-Deskjet-2640.ppd warning: Could not complete Queue(s) configuration check Checking for HP Properitery Plugin's.... No plug-in printers are configured. warning: Failed to find vid and pid for USB device[Unknown line at line 2468] Diagnose completed... More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html Please close this terminal manually.