time-errors

How to troubleshoot time related errors on secure websites

Secure website certificates (those with addresses starting with https://) have a limited validity duration. If your computer's date doesn't align with a website's certificate validity dates, Abrowser will display an error, as it can't confirm the site's security.

To resolve this, ensure your computer's date, time, and time zone are accurate. If the issue persists, it might be due to other factors like a server misconfiguration or an outdated certificate.

List of time-related error codes you may encounter

Note: A Your Computer Clock is Wrong error page almost certainly means that your computer's clock is set to the wrong date. Some time-related errors will show a Warning: Potential Security Risk Ahead error page. For other time-related errors, you'll get a Secure Connection Failed or Did Not Connect: Potential Security Issue error page.

Click Advanced… on the error page to view the error code. One of the following error codes will indicate that the secure connection couldn't be established due to a time-related error:

• SEC_ERROR_EXPIRED_CERTIFICATE
• SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE
• SEC_ERROR_OCSP_FUTURE_RESPONSE
• SEC_ERROR_OCSP_OLD_RESPONSE
• MOZILLA_PKIX_ERROR_NOT_YET_VALID_CERTIFICATE
• MOZILLA_PKIX_ERROR_NOT_YET_VALID_ISSUER_CERTIFICATE

The text on the error page will warn you when Abrowser detects that your system date and time is probably wrong and will also show the date and time currently set in your system. If the clock settings are incorrect you should set it to the right time. Even if the displayed time settings seem to be correct, you should make sure that the time zone settings of your system match your current location.

Set your system clock to the correct time

Time-related errors on secure websites caused by a skewed system clock can be resolved by setting your correct date, time and time zone.

Note: If the clock on your device constantly resets after you power it off, this might indicate that the battery cell that runs the real-time clock is getting low or is empty. Please consult your manufacturer's manual on how to replace the CMOS battery.

Contact the website owner

If you get a time-related error on a secure website and you have already checked the correct settings of your system’s clock, please contact the owner of the website which you can’t access and inform them of the problem. The website owner might need to renew the expired certificate, for example.