unable to mount microsoft lumia phone

9 réponses [Dernière contribution]
UnconventionalRei
Hors ligne
A rejoint: 07/13/2017

hi there, Im a new user of linux, I've already mount my cellphone samsung galaxy before successfully, but I connect the microsoft lumia 532 (already unlocked the screen), click on mount the device, but I get an error message: Unable to open MTP device '[usb:001,005]'
and it doesnt let me access the phone's files.

Thanks in advance

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albertoefg
Hors ligne
A rejoint: 04/21/2016

sudo apt-get install mtp-tools mtpfs

UnconventionalRei
Hors ligne
A rejoint: 07/13/2017

I tried it, but still getting the same error :/

albertoefg
Hors ligne
A rejoint: 04/21/2016

I am not familiar with windows phones.

Is it using mtp?

https://forums.windowscentral.com/nokia-lumia-920/202078-mtp-usb-device-failed.html

Some people report the same problem, which was solved by rebooting the phone.

https://social.technet.microsoft.com/Forums/windows/en-US/f424e04a-818b-415c-b3ec-1fbc6507f806/solvedwindows-mobilebased-device-and-canon-powershot-cameras-showing-code-19-...

This is a hard question though, not many people uses windows phones and I doubt more people here having this phone.

This is more technical but might also help:

https://askubuntu.com/questions/376815/how-to-connect-mtp-android-device-to-ubuntu-13-10

muhammed
Hors ligne
A rejoint: 04/13/2013

My mom's MS Lumina phone wouldn't mount either, a year or so ago. I assumed that it was desigend that way to make people use MS' server to access photos etc from a PC.

UnconventionalRei
Hors ligne
A rejoint: 07/13/2017

ohh then ill just connect it to a windows pc, thank you

muhammed
Hors ligne
A rejoint: 04/13/2013

If I guessed right about their reason for not letting the phone mount, then I doubt that it will mount on a Windows computer.

UnconventionalRei
Hors ligne
A rejoint: 07/13/2017

Ive already connected my lumia to a windows pc without any problem before

Jabjabs
Hors ligne
A rejoint: 07/05/2014

I had this issue years back and I never could solve it. Figured it was just another one of Microsoft's little silly technical choices that was designed to lessen the non-windows experience.

Was one of the reasons I moved to free software.

UnconventionalRei
Hors ligne
A rejoint: 07/13/2017

._.Uu ok thanks, then I'll have to connect it to a windows pc