Thunderbird Crashes
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Dear community,
I am asking for some help in getting Thunderbird running well on my system. I am completely new to Trisquel (just removed Mac OS to install it.) But am having some problems with Thunderbird.
Every time Thunderbird starts it seems to freeze within seconds. The entire system becomes sluggish (windows do not get drawn properly, menus open very slow etc). Eventually when I get to open System Monitor I can see that Thunderbird is using 1.2GB of the 2Gb available.
Where do I start to fix this problem? I have already googled it, but can´t seem to find an answer.
Thank you very much,
Phillip
Hello Phillip,
first, please open a terminal and start thunderbird by typing:
"thunderbird" in the terminal.
Perhaps you can manage to see the messages appearing if you have a few seconds time as you wrote and post the output.
It's possible that we can find the cause of the problem this way and probably fix it.
Otherwise we can try out a slightly different version of thunderbird;
Thank you quantumgravity for the help!
I have tried to start Thunderbird via the terminal. Unfortunately the terminal didn´t give any output before Thunderbird froze again.
For what it is worth; the cursor stopped blinking right before Thunderbird froze. I was able to quit it by pressing CTRL and C.
In the meantime I have been able to get my email working with Evolution, and the problem is not urgent in that way. But I am really interested in finding out what causes the freezing.
What I have tried is:
1. sudo apt-get install --reinstall thunderbird
2. remove thunderbird via synaptics manager and reinstall via the package manager
But both of the attempts didn´t solve the freezing. It seems to be a preference setting then? Or is it more likely to be a dependency?
Thanks!
Phillip
I think it's a bug which occurs only in very specific conditions (your system setup and hardware); I don't know what thunderbird doesn't like on your system and why.
If you want to keep on using it you can search for a ppa with a more recent version; but please make sure that the ppa doesn't include non-free software.
> 1. sudo apt-get install --reinstall thunderbird
2. remove thunderbird via synaptics manager and reinstall via the package manager
But both of the attempts didn´t solve the freezing.
That's not very astonishing since both actions do the same and as far as I know, they let the settings and profile data of thunderbird untouched in your home folder.
Better you try:
sudo apt-get remove --purge thunderbird
sudo apt-get install thunderbird.
Or you can remove the .thunderbird folder in your home directory and try again.
Perhaps your right and a preference setting causes the problem, but I think this is unlikely.
More realistic is an addon makes trouble. Did you install any of them?
I am a member!
After purging and reinstalling t-bird, remove ~/.thunderbird; this will force a reset to defaults and with no addons enabled. Restart t-bird, and let us now what happens. I'm glad you have an alternative emailer to use until this gets fixed. I'm using the version of t-bird from the standard repository, with no addons; it works fine!
Very nice, that did the trick. I didn´t have any add-ons installed though, just filled in my account details and password. Can´t remember that I changed anything significantly, but apparently I screwed something up somewhere.
All your help is very appreciated.
For every other Mac user that is thinking about switching to Trisquel, I will try to keep a blog about switching and the issues I encounter. Hopefully it will do those people some good. You can find it here.
phillipweyde.wordpress.com
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