Destroyed my mailbox in Thunderbird

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Cyberhawk

I am a translator!

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Joined: 07/27/2010

I don't know what happened, but my mailbox doesn't work anymore. I can't receive messages and I can't send them. Not even sure if this is going to get posted. The error I keep getting is something along these lines: "INBOX.Sent not found".

It started after I accidently pulled the Inbox folder inside the left bar of Thunderbird a couple pixels with the mouse. Like if I would want to copy the whole folder somewhere. It was by accident and I'm not sure where I actually pulled the Inbox folder, it wasn't too far.

The webmail interface to my email doesn't work either, all messages are deleted or not accessible at the time. "INBOX.Sent not found" is the error my webmail interface shows me as well.

I'm completely at a loss, what have I done there?

t3g
t3g
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Joined: 05/15/2011

( . Y . )

ivaylo
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Joined: 07/26/2010

В 03:08 +0200 на 25.07.2012 (ср), name at domain написа:
> I can't receive messages and I can't send them [...]
> posted. The error I keep getting is something along these lines: "INBOX.Sent
> not found".

>
> The webmail interface to my email doesn't work either, all messages are
> deleted or not accessible at the time. "INBOX.Sent not found" is the error my
> webmail interface shows me as well.
>
> I'm completely at a loss, what have I done there?

If you pull messages to your computer, there is a chance to find them in
your profile folder under ~/.thunderbird and backup your existing mail.
I can't tell the exact place and format, as I am not using Thunderbird
as my client at the moment. You could configure another client (GNOME's
Evolution for example) to test if its Thunderbird only error. Other than
that? You could try to create the INBOX.Sent folder from your client if
at all possible. Good luck.

Cyberhawk

I am a translator!

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Joined: 07/27/2010

The Sent folder inside Thunderbird is created right now. I have duplicates for Trash, Sent and Drafts inside Inbox (and it's the only thing that is in the Inbox for now).

The problem seems to be, the server has a different folder structure without those duplicates and when I try to do something with those duplicate folders in Thunderbird I get the error "Mailbox doesn't exist: INBOX.Sent" etc. When logging in through the webmail interface the message I get is: "Error. Cannot process request: create INBOX.Sent. Reason: [serverbug]. Internal error occurred. Refer to server log for more information."

lembas
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Joined: 05/13/2010

Did you mayhaps move the inbox as a subfolder to sent or vice versa?

lembas
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Joined: 05/13/2010

This place at least used to have a collection of people fairly useful and knowledgeable about Mozilla software.

http://forums.mozillazine.org/viewforum.php?f=39

Cyberhawk

I am a translator!

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Joined: 07/27/2010

Now I know what was wrong. The server where my mailbox is ran out of disk space. The folders are where they belong to, it just looked like I moved Inbox somewhere. Once I got the login data for the adminpanel it was a pretty easy fix, delete unneccessary data and everything works again.

Oh man did I shit my pants when that email stopped working... :D