I dropped my laptop having issues
I am using a Dell Inspiron N5050 and I recently dropped it by accident of course.
I am only able to boot from a usb flash drive which thankfully I had setup with trisquel already before the drop happened. I have lost access to my internal hard drive it doesn't get detected on boot. I am also unable to access my portable hard drive it didn't get dropped it did fall but it was in my laptop lapdesk which I caught before it hit the floor. My laptop unfortunately did drop and hit the floor not real hard nothing broke off just have paint on the laptop lid from the door I was leaning on and it fall. just the part where the battery goes hit the floor the internal dvd drive ejected when it fell I had no dvd in it not sure why it did that. I just tested a audio cd and it is able to detect and mount it. I just have issues with mounting internal and external drives. I have the internal harddrive bio password protected and it no longer asks for that on boot should I disable that? My screen seems to be fine don't notice any damages from it getting scratched by the door the lid got scratched not the lcd screen.
I tested out my music player my sansa clip plus by sandisk and I am able to mount that. The audio player has no moving parts.
Also I am unable to use my external dvd drive anymore since I dropped my laptop. I didn't drop the external dvd drive it was not in my laptop lapdesk.
I've never had this issue before what should I do?
I fixed my laptop when the fax broke recently and I fixed that successfully. So if I need to do any internal repairs such as reconnecting stuff I can do that.
What should I do?
Is the internal hdd firmly seated in its socket? How did the external used to work and what exactly happens now?
I am able to view the fact that I have my portable hard drive connected in gparted.
What would normally happen is that once I plug in my portable hard drive it would show up in nautilus then I click on it for it to be mounted. Now it is not doing what it use to do. I am unable to to see the icon when I plug it in anymore.
Found a video on how to open the portable drive if I need to open it.
https://www.youtube.com/watch?v=MFjF1x-Rj0o
I am able to view the fact that I have my portable hard drive connected in
gparted.
What would normally happen is that once I plug in my portable hard drive it
would show up in nautilus then I click on it for it to be mounted. Now it is
not doing what it use to do. I am unable to to see the icon when I plug it in
anymore.
Found a video on how to open the portable drive if I need to open it.
https://www.youtube.com/watch?v=MFjF1x-Rj0o
Was the laptop on when it crashed (i.e., the internal disk was spinning)???
Whenever a drive falls while in operation I am worried of:
https://en.wikipedia.org/wiki/Head_crash
This is less of an issue if it were off (and, in theory, the heads were parked away from the rotating platter.) Hence the question.
As a tangent, a nice thing in some laptops (I know its present in some ThinkPads) is that they have an accelerometer to detect when the machine is falling and park the head in response.
I wasn't using the internal hard drive but it might have been mounted same with the external. I do not think I had anything running on the drives and I think both my laptop and external drive do not spin when they are not being actively used.
Well I guess might have to take both the internal and external hard drives and reconnect them. I notice that this seems to fix the problem as I have had this issue with external hard drives I dropped in the pass. Well it doesn't happen now because I have a lapdesk that has pockets with a zipper that seem to be for portable hard drives because of the shape of it and size. So now they don't fall off from the lapdesk anymore. :)
I was using as I am now trisquel 7 off of a sandisk 15 gb flash drive usb at the time of the accidental drop.
I ripped several cds and they all turned out good so the dvd drive seems to be okay the internal one.
Well I just decided to ask here for advice cause I think taking something apart should be the last resort or maybe I am wrong?
I need to clean my laptop anyways from the scratch on top and dust. So I think I will just take it apart.
How can I open a portable hard drive without breaking the case? With the toshiba portable hd I broke the case from trying to open it. so eventually I will have to buy one for it later on when I have the money.
What cases you guys recommend that are easier to open and put back together? I think the drives are standard laptop size since they are portable probably they are 2.5" drives. Well at least they(my external hds) look the same size as the one in my laptop when I took it apart to replace the fan.
I wasn't using the internal hard drive but it might have been mounted same
with the external. I do not think I had anything running on the drives and I
think both my laptop and external drive do not spin when they are not being
actively used.
Well I guess might have to take both the internal and external hard drives
and reconnect them. I notice that this seems to fix the problem as I have had
this issue with external hard drives I dropped in the pass. Well it doesn't
happen now because I have a lapdesk that has pockets with a zipper that seem
to be for portable hard drives because of the shape of it and size. So now
they don't fall off from the lapdesk anymore. :)
I was using as I am now trisquel 7 off of a sandisk 15 gb flash drive usb at
the time of the accidental drop.
I ripped several cds and they all turned out good so the dvd drive seems to
be okay the internal one.
Well I just decided to ask here for advice cause I think taking something
apart should be the last resort or maybe I am wrong?
I need to clean my laptop anyways from the scratch on top and dust. So I
think I will just take it apart.
How can I open a portable hard drive without breaking the case? With the
toshiba portable hd I broke the case from trying to open it. so eventually I
will have to buy one for it later on when I have the money.
What cases you guys recommend that are easier to open and put back together?
I think the drives are standard laptop size since they are portable probably
they are 2.5" drives. Well at least they(my external hds) look the same size
as the one in my laptop when I took it apart to replace the fan.
I wasn't using the internal hard drive but it might have been mounted same with the external. I do not think I had anything running on the drives and I think both my laptop and external drive do not spin when they are not being actively used.
Well I guess might have to take both the internal and external hard drives and reconnect them. I notice that this seems to fix the problem as I have had this issue with external hard drives I dropped in the pass. Well it doesn't happen now because I have a lapdesk that has pockets with a zipper that seem to be for portable hard drives because of the shape of it and size. So now they don't fall off from the lapdesk anymore. :)
I was using as I am now trisquel 7 off of a sandisk 15 gb flash drive usb at the time of the accidental drop.
I ripped several cds and they all turned out good so the dvd drive seems to be okay the internal one.
Well I just decided to ask here for advice cause I think taking something apart should be the last resort or maybe I am wrong?
I need to clean my laptop anyways from the scratch on top and dust. So I think I will just take it apart.
How can I open a portable hard drive without breaking the case? With the toshiba portable hd I broke the case from trying to open it. so eventually I will have to buy one for it later on when I have the money.
What cases you guys recommend that are easier to open and put back together? I think the drives are standard laptop size since they are portable probably they are 2.5" drives. Well at least they(my external hds) look the same size as the one in my laptop when I took it apart to replace the fan.
My huge backup drive works fine with those USB ports just the external portable and the dvd drive are not being detected and the internal hd too. I just ripped some cds and put it on the drive so it works fine to test the usb ports and the internal dvd drive.
The external portable harddrive(fall but didn't hit the ground) and dvd drive(that I didn't drop) just doesn't get detected by my usb ports.
The light turns on with the portable hd when I plug it in and makes normal noises of responding to being connected. I am just not able to get the hard drive to come up in nautilus like I am with my portable music player or my backup desktop hard drive via the same usb ports on my laptop.
I am able to view the fact that I have my portable hard drive connected in gparted.
What would normally happen is that once I plug in my portable hard drive it would show up in nautilus then I click on it for it to be mounted. Now it is not doing what it use to do. I think I should disable the internal bios hd drive password lock until I get this issue fixed cause that would keep me from mounting it. Because it is not asking me for that password anymore at bootup.
Found a video on how to open the portable drive if I need to open it.
https://www.youtube.com/watch?v=MFjF1x-Rj0o
What should I do?
I am using a Dell Inspiron N5050 and I recently dropped it by accident of
course.
I am only able to boot from a usb flash drive which thankfully I had setup
with trisquel already before the drop happened. I have lost access to my
internal hard drive it doesn't get detected on boot. I am also unable to
access my portable hard drive it didn't get dropped it did fall but it was in
my laptop lapdesk which I caught before it hit the floor. My laptop
unfortunately did drop and hit the floor not real hard nothing broke off just
have paint on the laptop lid from the door I was leaning on and it fall. just
the part where the battery goes hit the floor the internal dvd drive ejected
when it fell I had no dvd in it not sure why it did that. I just tested a
audio cd and it is able to detect and mount it. I just have issues with
mounting internal and external drives. I have the internal harddrive bio
password protected and it no longer asks for that on boot should I disable
that? My screen seems to be fine don't notice any damages from it getting
scratched by the door the lid got scratched not the lcd screen.
I tested out my music player my sansa clip plus by sandisk and I am able to
mount that. The audio player has no moving parts.
Also I am unable to use my external dvd drive anymore since I dropped my
laptop. I didn't drop the external dvd drive it was not in my laptop lapdesk.
I've never had this issue before what should I do?
I fixed my laptop when the fax broke recently and I fixed that successfully.
So if I need to do any internal repairs such as reconnecting stuff I can do
that.
What should I do?
You might have damaged your USB ports
I recently dropped my 1TB HDD on the floor which resulted in it being damaged irreversibly it made noise then seized to function thus losing 350GB of invaluable data.i could not transfer any of its data via usb other HD or even LiveCD.trying to replaced the head resulted in scratching the disk and losing the second HDD of 500GB
https://en.wikipedia.org/wiki/Hard_disk_drive
if your USB port is damaged you may also have insufficient power Voltage to properly read the ext Hdd
By the way that video is of no help it only shows how to dismantle an Inclosure
check in your
# grep -i error /var/system/log/messages
# less /var/log/messages
that will tell you if you have insufficient or erratic reading due to power shortage
to see if your USB ext HDD is detected
$ lsbusb
# dmesg
My big external hard drive my biggest drive, my android mobile, and mp3 player are able to connect and get charged and access the files on those drives. Fortunately it seems something is wrong with my computer because I tried using it(portable drive) at the library and I am able to access the portable drive fine on their computer. I will try and replug my internal drive back in and usb ports. Then backup trisquel and reinstall and then restore backup that should fix the problem! :)
I will touch base with you all that have helped me back later if it fixed the problem! Thanks guys!
Well for your information I would recommend and for me also to only get external drives that don't come in a case already and buy a rugged case that has shock protection and easy to open in case you drop it and it doesn't response so you are able to replug the drive back in. Because in my experience of dropping drives replugging in the drives from the usb to hard drive ports adaptor fixes the issue of not being able to access the drives. Or just get only solid state memory drives instead so you don't have to worry about breaking it from dropping it.
[176329.393798] usb 1-1.2: new high-speed USB device number 42 using ehci-pci
[176329.479986] usb 1-1.2: New USB device found, idVendor=1058, idProduct=07a8
[176329.479991] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[176329.479993] usb 1-1.2: Product: My Passport 07A8
[176329.479996] usb 1-1.2: Manufacturer: Western Digital
[176329.479997] usb 1-1.2: SerialNumber: 575835314139323136343830
[176329.480709] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[176329.480929] scsi27 : usb-storage 1-1.2:1.0
[176329.551548] ath9k_htc 1-1.1:1.0: ath9k_htc: FW Version: 1.3
[176329.551552] ath: EEPROM regdomain: 0x833a
[176329.551554] ath: EEPROM indicates we should expect a country code
[176329.551556] ath: doing EEPROM country->regdmn map search
[176329.551557] ath: country maps to regdmn code: 0x37
[176329.551558] ath: Country alpha2 being used: GB
[176329.551560] ath: Regpair used: 0x37
[176329.556250] ieee80211 phy11: Atheros AR9271 Rev:1
[176329.567326] systemd-udevd[18460]: renamed network interface wlan1 to wlan2
[176329.871543] IPv6: ADDRCONF(NETDEV_UP): wlan2: link is not ready
[176330.484097] scsi 27:0:0:0: Direct-Access WD My Passport 07A8 1041 PQ: 0 ANSI: 6
[176330.484678] scsi 27:0:0:1: Enclosure WD SES Device 1041 PQ: 0 ANSI: 6
[176330.491205] sd 27:0:0:0: Attached scsi generic sg2 type 0
[176330.491378] ses 27:0:0:1: Attached Enclosure device
[176330.492061] ses 27:0:0:1: Attached scsi generic sg3 type 13
[176330.694414] sd 27:0:0:0: [sdb] 976707584 512-byte logical blocks: (500 GB/465 GiB)
[176330.696536] sd 27:0:0:0: [sdb] Write Protect is off
[176330.696540] sd 27:0:0:0: [sdb] Mode Sense: 53 00 10 08
[176330.697911] sd 27:0:0:0: [sdb] No Caching mode page found
[176330.697915] sd 27:0:0:0: [sdb] Assuming drive cache: write through
[176330.703794] sd 27:0:0:0: [sdb] No Caching mode page found
[176330.703800] sd 27:0:0:0: [sdb] Assuming drive cache: write through
[176330.712694] sdb: sdb1
[176330.746323] sd 27:0:0:0: [sdb] No Caching mode page found
[176330.746329] sd 27:0:0:0: [sdb] Assuming drive cache: write through
[176330.746332] sd 27:0:0:0: [sdb] Attached SCSI disk
My big external hard drive my biggest drive, my android mobile, and mp3
player are able to connect and get charged and access the files on those
drives. Fortunately it seems something is wrong with my computer because I
tried using that at the library and I am able to access the portable drive
fine on there. I will try and replug my internal drive back in and usb ports.
Then backup trisquel and reinstall and then restore backup that should fix
the problem! :)
I will touch base with you all that have helped me back later if it fixed the
problem! Thanks guys!
Well for your information I would recommend and for me also to only get
external drives that don't come in a case already and buy a rugged case that
has shock protection and easy to open in case you drop it and it doesn't
response so you are able to replug the drive back in. Because in my
experience of dropping drives replugging in the drives from the usb to hard
drive ports adaptor fixes the issue of not being able to access the drives.
Or just get only solid state memory drives instead so you don't have to worry
about breaking it from dropping it.
[176329.393798] usb 1-1.2: new high-speed USB device number 42 using ehci-pci
[176329.479986] usb 1-1.2: New USB device found, idVendor=1058,
idProduct=07a8
[176329.479991] usb 1-1.2: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[176329.479993] usb 1-1.2: Product: My Passport 07A8
[176329.479996] usb 1-1.2: Manufacturer: Western Digital
[176329.479997] usb 1-1.2: SerialNumber: 575835314139323136343830
[176329.480709] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[176329.480929] scsi27 : usb-storage 1-1.2:1.0
[176329.551548] ath9k_htc 1-1.1:1.0: ath9k_htc: FW Version: 1.3
[176329.551552] ath: EEPROM regdomain: 0x833a
[176329.551554] ath: EEPROM indicates we should expect a country code
[176329.551556] ath: doing EEPROM country->regdmn map search
[176329.551557] ath: country maps to regdmn code: 0x37
[176329.551558] ath: Country alpha2 being used: GB
[176329.551560] ath: Regpair used: 0x37
[176329.556250] ieee80211 phy11: Atheros AR9271 Rev:1
[176329.567326] systemd-udevd[18460]: renamed network interface wlan1 to
wlan2
[176329.871543] IPv6: ADDRCONF(NETDEV_UP): wlan2: link is not ready
[176330.484097] scsi 27:0:0:0: Direct-Access WD My Passport 07A8
1041 PQ: 0 ANSI: 6
[176330.484678] scsi 27:0:0:1: Enclosure WD SES Device
1041 PQ: 0 ANSI: 6
[176330.491205] sd 27:0:0:0: Attached scsi generic sg2 type 0
[176330.491378] ses 27:0:0:1: Attached Enclosure device
[176330.492061] ses 27:0:0:1: Attached scsi generic sg3 type 13
[176330.694414] sd 27:0:0:0: [sdb] 976707584 512-byte logical blocks: (500
GB/465 GiB)
[176330.696536] sd 27:0:0:0: [sdb] Write Protect is off
[176330.696540] sd 27:0:0:0: [sdb] Mode Sense: 53 00 10 08
[176330.697911] sd 27:0:0:0: [sdb] No Caching mode page found
[176330.697915] sd 27:0:0:0: [sdb] Assuming drive cache: write through
[176330.703794] sd 27:0:0:0: [sdb] No Caching mode page found
[176330.703800] sd 27:0:0:0: [sdb] Assuming drive cache: write through
[176330.712694] sdb: sdb1
[176330.746323] sd 27:0:0:0: [sdb] No Caching mode page found
[176330.746329] sd 27:0:0:0: [sdb] Assuming drive cache: write through
[176330.746332] sd 27:0:0:0: [sdb] Attached SCSI disk
Is the internal hdd firmly seated in its socket? How did the external used to
work and what exactly happens now?
Was the laptop on when it crashed (i.e., the internal disk was spinning)???
Whenever a drive falls while in operation I am worried of:
https://en.wikipedia.org/wiki/Head_crash
This is less of an issue if it were off (and, in theory, the heads were
parked away from the rotating platter.)
A nice thing in some laptops (I know its present in some ThinkPads) is that
they have an accelerometer to detect when the machine is falling and park the
head in response.
I wasn't using the internal hard drive but it might have been mounted same
with the external. I do not think I had anything running on the drives and I
think both my laptop and external drive do not spin when they are not being
actively used.
Well I guess might have to take both the internal and external hard drives
and reconnect them. I notice that this seems to fix the problem as I have had
this issue with external hard drives I dropped in the pass. Well it doesn't
happen now because I have a lapdesk that has pockets with a zipper that seem
to be for portable hard drives because of the shape of it and size. So now
they don't fall off from the lapdesk anymore. :)
I was using as I am now trisquel 7 off of a sandisk 15 gb flash drive usb at
the time of the accidental drop.
I ripped several cds and they all turned out good so the dvd drive seems to
be okay the internal one.
Well I just decided to ask here for advice cause I think taking something
apart should be the last resort or maybe I am wrong?
I need to clean my laptop anyways from the scratch on top and dust. So I
think I will just take it apart.
How can I open a portable hard drive without breaking the case? With the
toshiba portable hd I broke the case from trying to open it. so eventually I
will have to buy one for it later on when I have the money.
What cases you guys recommend that are easier to open and put back together?
I think the drives are standard laptop size since they are portable probably
they are 2.5" drives. Well at least they(my external hds) look the same size
as the one in my laptop when I took it apart to replace the fan.
My huge backup drive works fine with those USB ports just the external
portable and the dvd drive are not being detected and the internal hd too. I
just ripped some cds and put it on the drive so it works fine to test the usb
ports and the internal dvd drive.
The external portable harddrive(fall but didn't hit the ground) and dvd
drive(that I didn't drop) just doesn't get detected by my usb ports.
The light turns on with the portable hd when I plug it in and makes normal
noises of responding to being connected. I am just not able to get the hard
drive to come up in nautilus like I am with my portable music player or my
backup desktop hard drive via the same usb ports on my laptop.
I am able to view the fact that I have my portable hard drive connected in
gparted.
What would normally happen is that once I plug in my portable hard drive it
would show up in nautilus then I click on it for it to be mounted. Now it is
not doing what it use to do. I think I should disable the internal bios hd
drive password lo until I get this issue fixed cause that would keep me from
mounting it. Because it is not asking me for that password anymore at bootup.
Found a video on how to open the portable drive if I need to open it.
https://www.youtube.com/watch?v=MFjF1x-Rj0o
What should I do?
You might have damaged your USB ports
I recently dropped my 1TB HDD on the floor which resulted in it being damaged
irreversibly it made noise then seized to function thus losing 350GB of
invaluable data.i could not transfer any of its data via usb other HD or even
LiveCD.trying to replaced the head resulted in scratching the disk and losing
the second HDD of 500GB
https://en.wikipedia.org/wiki/Hard_disk_drive
if your USB port is damaged you may also have insufficient power Voltage to
properly read the ext Hdd
By the way that video is of no help it only shows how to dismantle an
Inclosure
check in your
# grep -i error /var/system/log/messages
that will tell you if you have insufficient or erratic reading due to power
shortage
to see if your USB ext HDD is detected
lsbusb
dmesg
I fixed it. It was because I was missing screws on bottom that holds the hard drive in place. So the sudden jerk and almost hitting the ground caused the drive to become unplugged.
The USB ports work fine now. Just on safe side I removed the board then put it back And replugged in the cable. It is able to mount external portable great now.