NetInstall Trisquel 11: keyboard not working during installation (Dell Optiplex)

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Gnu
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NetInstall Trisquel 11: usb keyboard not working during installation
NetInstall Trisquel 10: works perfectly

Is there a way to make it work?

prospero
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Gnu
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Thanks prospero.

Regarding this link:
https://trisquel.info/en/wiki/recovering-d-i-logs

I have tried to pass the syslog of the computer with the keyboard problem via tftp but I can't go to another tty. Ctrl+Alt+F2/3/4.. doesn't work.

I can only move the menu from the first page to the one where "install" ..."help" appears.

Ark74

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Since the bug is with trisquel, it's intended to boot a debian netinstall, pull the log and share it so maybe we can find a pattern on what's the root cause.

Update: Also please share more details on your hardware on the issue prospero linked. thanks.

Gnu
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I don't have a gitlab user so I put here the hardware list:
No tengo un usuario gitlab así que pongo aquí el listado del hardaware:

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Host Bridge/DRAM Registers (rev 07)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 530 (rev 06)
00:14.0 USB controller: Intel Corporation 200 Series/Z370 Chipset Family USB 3.0 xHCI Controller
00:14.2 Signal processing controller: Intel Corporation 200 Series PCH Thermal Subsystem
00:16.0 Communication controller: Intel Corporation 200 Series PCH CSME HECI #1
00:17.0 SATA controller: Intel Corporation 200 Series PCH SATA controller [AHCI mode]
00:1b.0 PCI bridge: Intel Corporation 200 Series PCH PCI Express Root Port #21 (rev f0)
00:1c.0 PCI bridge: Intel Corporation 200 Series PCH PCI Express Root Port #5 (rev f0)
00:1f.0 ISA bridge: Intel Corporation 200 Series PCH LPC Controller (B250)
00:1f.2 Memory controller: Intel Corporation 200 Series/Z370 Chipset Family Power Management Controller
00:1f.3 Audio device: Intel Corporation 200 Series PCH HD Audio
00:1f.4 SMBus: Intel Corporation 200 Series/Z370 Chipset Family SMBus Controller
01:00.0 Non-Volatile memory controller: Realtek Semiconductor Co., Ltd. Device 5763 (rev 01)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)

Gnu
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Debian installer works perfectly:

debian-11.7.0-amd64-netinst.iso

Ark74

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> Debian installer works perfectly

This don't add any new information.

Please follow the wiki and get a copy of the log, maybe there we can find more details.

Gnu
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>Please follow the wiki and get a copy of the log, maybe there we can find more >details.

I can't copy the log because I can't go from one tty to another as I wrote in the previous post, the keyboard doesn't work.

>This don't add any new information.

a new one is that the problem is only with the trisquel installer which is debian based

Ark74

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The log from the debian netinst iso, not the trisquel one.

Gnu
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OK

AttachmentSize
syslog-remote.txt 96.4 KB
Ark74

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Thanks, this is a start.

Now let's try to find something that looks suspicious.

Magic Banana

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Maybe that:
Jun 13 19:41:30 main-menu[314]: (process:1309): setupcon: gzip is not accessible. Will not save cached keyboard map.

Gnu
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Gracias Luis!

Ark74

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Gnu
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Gnu
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In any case, for those who have hardware similar to mine, they can use "netinstall Trisquel 10" with an empty taskel, modify "/etc/apt/sources.list", install trisquel-base and continue with a normal installation. It works well.


sudo sed -i s/trisquel.info/trisquel.org/ /etc/apt/sources.list
sudo sed -i s/nabia/aramo/ /etc/apt/sources.list

sudo apt update
sudo apt upgrade --without-new-pkgs
sudo apt full-upgrade

sudo sed -i s/http/https/ /etc/apt/sources.list
sudo apt --no-install-recommends install trisquel-base