Trisquel 8 hangs, kernel panic?

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Joined: 10/06/2012

Hi, I'm having an issue with a Trisquel 8 laptop.

It has been recently upgraded from Trisquel 7, everything went apparently fine.

I don't have the laptop here, and it's difficult to me to go near the laptop (quarantine issues...), so, I only have the comment of the user saying that it hanged showing the screen in the attached picture.

Any hint/idea about what could been happening?

Let me know if I should add some specific hardware/software info, please.

Thanks a lot, really.

Trisquel8-Screen-Kernel-IMG-20200520-WA0008.jpg132.15 KB