Unable to send attachments through Ice Dove

12 replies [Last post]
Trisk Spellian
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Joined: 03/20/2015

Hello, I developed this problem recently and I don't know why. I've done a good amount of research online to try and figure it out, and I've come up flat. Perhaps somebody else knows how to solve this issue.

Upon sending an email with an attachment of any size or file type, I get this error:

Sending of the message failed.
The message could not be sent using Outgoing server (SMTP) business30.web-hosting.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.

I use my own private server for my email address, and if I try to send an email with attachment from a different machine running Debian, I do not have any problems. So, I'm pretty sure there is a setting on my Trisquel Ice Dove client messing things up.

Any help would be greatly appreciated!

oysterboy

I am a member!

I am a translator!

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Joined: 02/01/2011

I've had the exact same problem for some weeks now. I haven't found a fix either :(.

albertoefg
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Joined: 04/21/2016

Which email services are you using?

oysterboy

I am a member!

I am a translator!

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Joined: 02/01/2011

My own domain on shared hosting.

Trisk Spellian
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Joined: 03/20/2015

Me too.

bho71
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Joined: 03/20/2016

Hi Trisk Spellian.

I had a similar problem with all outgoing email (not only attachments).

I was able to 'fix' this by forcing Icedove to version 31.2.0 (in Synaptic, select Packages => Force version).

Not sure if this is recommended as a solution by more experienced users, but hope it can help in your case.

Zem Mattress
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Joined: 05/08/2014

Hello all.

This happens to me when using IceDove to forward an email (that includes text from previous replies) As Well As when trying to send an attachment.

Obviously this is a very severe handicap to have on my business computer.

Some help on this would be greatly appreciated.

Thank you!

- Zem

Novice User

Trisquel 32-bit
Gnome Version 3.8.4

Dell XPS M1530
Intel Core 2 Duo CPU T7250 @ 2.00GHz x2
Gallium 0.4 on NV84
155.2 GB

ilreh
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Joined: 05/17/2016

I use a private server with version 38.8 of IceDove and can send attachments / forward emails containing attachments without issues.

However I get SMTP-Timout-Errors when replying/forwading emails (not writing new emails) from my business-server that others don't get.

Mzee
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Joined: 07/10/2013

I also have many issues with Icedove. Some of them could be resolved by following the hints mentioned here (https://trisquel.info/en/forum/icedove-version-3840-1-deb7u170trisquel2-fails-connect-openmailboxorgs-imap-and-pop3-servers#comment-84924).

I also opened a new ticket (https://trisquel.info/en/issues/16300) concerning this bug a while ago but nobody seems to care about it so far... I really hope that this will be fixed with Trisquel 8.

ilreh
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Joined: 05/17/2016

Another alternative for a tempfix would be to use a standalone-version of Thunderbird from the Mozilla website. A simple "ln -s ~/.icedove ~/.thunderbird" is enough to have your workspace. Don't feel like messing with the package-manager. Not quite sure how free Thunderbird is right now though.

paradox
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Joined: 06/21/2014

I think the only freedom issue with thunderbird is linking to the mozilla addons repository which contains some addons that are nonfree.

ADFENO
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Joined: 12/31/2012

All software *directly* from Mozilla have a trademark policy applied to
them that restricts one of the essential freedoms. Trademark policies
aren't agains the free software philosphy, but just as we evaluate
licensing issues, we also consider that some trademark policies go too
far.

In the case of software coming *directly* from Mozilla, their trademark
policy forbids you to exercise freedom 2 (to redistribute copies of the
original work both commercially and non-commercially), because their
trademark policy denies you from selling the original software[1].

[1]: http://www.gnu.org/software/for-windows.html#f2

paradox
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Joined: 06/21/2014

I also have the issue. I'll try the downgrade trick.