Hi, Houston, we've problems...

15 respostas [Última entrada]
Oro-san
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Joined: 02/23/2017

Kind forum members of Trisquel:

I would like to know what I did or what I'm doing wrong to Trisquel 7.0 i-386 does not connect with the Internet in addition to submit two other minor problems:

1. I had installed Trisquel 6.0 on par of a Winbugs XP. With Trisquel there were no obstacles in the connection with the Internet. Prior to the next step, I corroborated that the system was properly updated.

2. With this precedent, I decided to move to 7.0, keeping in perspective the “dual boot”. I must say that the downloads – more than 1200 new packages - were made without problems and the time that it took was approximately expected by the updater, a little less than two hours. Also, the installation took an hour more, all of which went smoothly, including the rest of the processes to restart the system now updated.

3. Already within the system Trisquel 7.0 began to see their oddities:

a. There is no way to connect to the Internet: Using Net Tool there was no way to obtain a response with the “ping”. Abrowser can't access the site of Trisquel or any other, in spite of the retries made. The application of connections warns one time and again that access to Internet is closed, but register on the wiring to the modem and the DHCP link that is scheduled to be taken automatically to the IP v4 and v6.

b. With Trisquel 6.0 I used a USB mouse that slid beautifully as with skates on the ice. With Trisquel 7.0 is not possible to do so, even though it is set in the System Panel: An annoying and terrible lag makes it tortuous the operations of a misguided pointer and keys do not respond. This was solved by connecting an old and reliable PS2 mouse of ball, but there is history for the record.

c. And to please the devil, who laughs, when you turn off the system, this simply stays on with the screensaver in all its glory, “per saecula saeculorum”. In other words, you must use the real on/off button of the computer if you want to make the shutdown final… A way of doing things, something primitive, it seems to me.

I don't want to give the impression that I'm desperate with what happened with Trisquel 7.0 and search for another distro that it may serve me. To be honest, these same problems I have had when I have installed the latest versions of Deepin, Robolinux, ChatelOS, Debian, Tail and Bodhi Linux in recent weeks. All of them, Trisquel included, have something in common, I think: to Share and distribute applications and libraries of Ubuntu, and all of them are already in the wave of the UEFI and x64. Is there something new, I wonder, in those applications and libraries that affect the 7.0, but not at the 6.0 version of Trisquel?

Well, here I leave my case with the warning that in the forums of the distros mentioned here, there have been reports – quite a few, fortunately - are similar to mine. It is obvious
I followed some of the solutions provided on those sites, but in vain.

In advance, I leave the thank you for your interest and consideration.

hack and hack
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Joined: 04/02/2015

I've never ever performed a GNU/Linux system upgrade.
What I would try is to test the live CD/USB you used to install. I mean maybe you didn't check, and it's corrupted.

Else, maybe it's just a matter of upgrading something (the system or even the kernel). Hopefully.
That's all I've got :/

Anonymous (non verificado)
Anonymous

How do you connect to the internet? (like with Wi-Fi or a cable or something) If you can get any internet connection working in some way, try installing Linux-Libre with the instructions provided here.

Maxime Devos
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Joined: 01/15/2017

> I would like to know what I did or what I'm doing wrong to Trisquel
> 7.0 i-386 does not connect with the Internet in addition to submit
> two other minor problems:
>
> [...]
>
> a. There is no way to connect to the Internet: Using Net Tool there
> was no way to obtain a response with the “ping”. Abrowser can't
> access the site of Trisquel or any other, in spite of the retries
> made. The application of connections warns one time and again that
> access to Internet is closed, but register on the wiring to the
> modem and the DHCP link that is scheduled to be taken automatically
> to the IP v4 and v6.

Do you actually have connected to your network? You can do this from
GNOME Control Center -> Network. Abrowser and `ping` can't access the
network if your computer is offline.

Mangy Dog

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I am a translator!

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Joined: 03/15/2015

What does (in a terminal)
$ ifconfig -a
return as an answer ?

Oro-san
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Joined: 02/23/2017

This is the answer to the command:

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# ifconfig -a
eth0 Link encap:Ethernet direcciónHW 00:e0:4c:d7:86:d5
ACTIVO DIFUSIÓN MULTICAST MTU:1500 Métrica:1
Paquetes RX:0 errores:0 perdidos:0 overruns:0 frame:0
Paquetes TX:0 errores:0 perdidos:0 overruns:0 carrier:0
colisiones:0 long.colaTX:1000
Bytes RX:0 (0.0 B) TX bytes:0 (0.0 B)

lo Link encap:Bucle local
Direc. inet:127.0.0.1 Másc:255.0.0.0
Dirección inet6: ::1/128 Alcance:Anfitrión
ACTIVO BUCLE FUNCIONANDO MTU:65536 Métrica:1
Paquetes RX:138 errores:0 perdidos:0 overruns:0 frame:0
Paquetes TX:138 errores:0 perdidos:0 overruns:0 carrier:0
colisiones:0 long.colaTX:0
Bytes RX:10040 (10.0 KB) TX bytes:10040 (10.0 KB)

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PS/ Castillian is the default language for the system.

Oro-san
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Joined: 02/23/2017

@hack and hack

"What I would try is to test the live CD/USB you used to install. I mean maybe you didn't check, and it's corrupted."

Believe me, what you advised is what I always do in the first place with any distro.
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@[Anonymous]

"How do you connect to the internet? (like with Wi-Fi or a cable or something)try installing Linux-Libre"

Although I can use the Wi-Fi, the updates I do through a wired connection, it is more secure. I did my step from Trisquel 6.0 to 7.0 that way.

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@Maxime Devos

"Abrowser and `ping` can't access the
network if your computer is offline."

“That's Logical, my dear Watson” :-)

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@Mangy Dog

"What does (in a terminal)

$ ifconfig -a

return as an answer ?"

I'm going to try. Then I'll tell you that happened.

Geshmy
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Joined: 04/23/2015

Sorry to hear the Trisquel 6 to 7 upgrade didn't work so well. Me, I would either start over by reinstalling the good working Trisquel 6, or burn a Trisquel 7 'mini' install to a dvd and try installing from that directly.

But

You might try this regarding Internet connection
(you can do 'ipconfig \all' in Windows to learn what ip is working in Windows and repeat that with the gateway most likely being xxx.xxx.xxx.1 whereas your ip is xxx.xxx.xxx.not 1. My example below uses a fairly standard default home network - 192.168.0.0 but others certainly exist.)

In terminal:

$ ip link
---just to make sure what eth0 is called,
Mine is called enp2s0 but ifconfig -a shows that also so since ifconfig -a in yours shows eth0 I will assume it's safe to assume dev name is eth0.

$ ip link show dev eth0
---just to make sure it's UP,
---if it's not, try
$ ip link eth0 set up
$ ip addr 192.168.0.100/24 broadcast 192.168.0.255 dev eth0
---Guessing about your network. .255 is usually the broadcast address
---Also guessing that no other device already using .100.
$ ip route add default via 192.168.0.1
---in the above example, the router/gateway's ip would usually be 192.168.0.1

Then you need to add nameservers to /etc/resolv.conf, I use openNIC name servers but you might work to use your gateway as nameserver also. Additions made to /etc/resolv.conf may only be temporary as it says in mine at the top of the file:
"# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
# DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN"

if all that worked, a '$ ping -c 1 google.com' should resolve to google's ip address more or less instantly.
( I did an install recently that needed for me to perform these steps and I am reading from the notes I made, three other commands I noted I will pass on just in case they would be needed: $ ip addr flush dev eth0 - $ ip route flush dev eth0 - $ ip link set eth0 down - these will erase what you've done so you can start over)

Seems like some daemon that is supposed to set up your Internet connection isn't starting. NetworkManager maybe. If the above works you might have to do it every time you reboot because the service that is supposed to take care of it isn't running.

Magic Banana

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Joined: 07/24/2010

I believe the service in question is "networking". Try this command in a terminal:
$ sudo start networking
If it outputs:
start: Job is already running: networking
then, show us the output of:
$ sudo restart networking

SuperTramp83

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Joined: 10/31/2014

>Sorry to hear the Trisquel 6 to 7 upgrade didn't work so well. Me, I would either start over by reinstalling the good working Trisquel 6, or burn a Trisquel 7 'mini' install to a dvd and try installing from that directly.

Yeah, that is exactly what I recommended to the OP in the Spanish forum.. Seems to me that the configuration files are messy, so a clean install of Trisq 7 is IMO the fastest and best way to go.

Geshmy
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Joined: 04/23/2015

I thought it seems to be multiple issues and appears way above my pay grade although if it was me, I might choose to play around with it till I broke it completely. Thank God it usually all comes out in the wash with a fresh install! Heh, heh.

Oro-san
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Joined: 02/23/2017

@Geshmy 170301 19:42

“Seems like some daemon that is supposed to set up your Internet connection isn't starting.”

@Magic Banana 170301 20:54

“I believe the service in question is "networking". ”

Your analysis and solutions often give results – in the theory and the practice - because I've done it with a couple of distros in the past. But this is not me with Trisquel 7.0.

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@SuperTramp83 170302 18:20

“Seems to me that the configuration files are messy, so a clean install of Trisq 7 is IMO the fastest and best way to go.”

@Geshmy 170303 02:25

“Thank God it usually all comes out in the wash with a fresh install! Heh, heh.”

Heh, heh… }:-( That is what I did, buddies: Via torrent and from the official mirrors I downloaded the full ISO of Trisquel 7.0. Results: Download perfect, MD5 Sum, perfect, burned, perfect, and the report of the analysis of the resulting DVD – made before installing - declares that “there are no errors in the disk”. Everything is OK.

My mood deteriorates when I try Trisquel without installing. The same thing that happened to me with the distros that I mentioned at the beginning, it happens again: there is no connection to the Internet and it is not possible to use the optical mouse.

Even so, because I believe in miracles, I installed it and… NADA! The problems are increasing, we must now add a problem more: Trisquel 7.0 does not detect the USB.

MUA HA HA HA HA HA...! ( Again the devil laughs ).

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I do not want to continue with this thread, that nothing is going to reach, not for lack of will of the some members of the Forum, but by the sad certainty that the developers of operating systems, applications, and cyber-security – very excited about the x64 – are deposed their interest in the hardware x32.

My computer was manufactured in January 2003. Yes, it belongs to the Jurassic, but still its components work quite well, and the same thing happens with hundreds of millions of computers all over the world that are still useful and which may work as always if there is software that is suitable to the characteristics of the hardware that operates in the realm of the 32-bit.

The sad fact of the matter is that most of the friendly people of the FOSS movement are already with the same trend that drives the developers of the closed code: To give preference to the x64, and sometimes with results that are regrettable.

It is impossible to talk, I think, about friendly and compatible operating systems with old computers like mine when this not is complying with the reality of the facts. Compare Trisquel 6.0 with the 7.0 one and you will see how much of Ubuntu there are between one and another. It is not negative take advantage of the free software from Canonical, the bad thing is - I believe - in do not check properly what it is that is being taken from them and to what extent is affecting a distro that is aimed by equal to new and old computers.

For now I want to leave my sincere thanks to those who took the time to read my case and contribute their ideas.

I very well know that is not advisable to do it, but while I am looking for an alternative amongst the diverse GNU / Linux distros offered in the Web, I must confess I came to the Forum thanks to Trisquel 6.0 newly installed on my computer...

MUA HA HA HA HA HA! ( Now I'm the one who laughs at the devil ) ;-)

SuperTramp83

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Joined: 10/31/2014

Hmm, too bad Trisquel 7 is not working well on your hardware. I have Debian Jessie (current stable) installed on a 2004 laptop, Intel GPU, Intel Celeron 1.50 Ghz CPU. Everything works just fine. Maybe give that a try when Trisquel 6 goes unsupported.
cheers

EDIT: forgot to mention that in order to properly shutdown that old lappy of mine on Debian I have to use the i586 kernel because with the i686 the laptop is affected by the systemd bug preventing it to shut down properly and forcing me to do a cold shutdown, which is something I don't like.

Magic Banana

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Joined: 07/24/2010

Hardware support depends on the kernel. You could install Trisquel 6's kernel package on Trisquel 7 (with 'sudo dpkg -i'), boot it from GRUB's "advanced options" (you need to know or disable GRUB's password in /etc/grub.d/01_PASSWORD) and then remove Trisquel's 7 default kernel as well as "linux-image-lowlatency", which depends on the latest version of this kernel.

The problem may come from the kernel configuration (chosen by Trisquel developers before compiling). Have you tried a kernel from another source such as http://jxself.org/linux-libre/ ?

Geshmy
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Joined: 04/23/2015

Oro-san,
I appreciate your sense of humor in the face of frustration.

More than once I've just given up on a distro and moved on to try something else so I can relate. If you come back, we'll probably be here. MUA HA HA HA HA HA! :)

re dpkg -i

He has no internet in Trisquel 7 so there be other steps to get the kernel from 6 - off a Trisquel 6 install disc? Use 6 to download to a usb, oh no, he has no usb in 7. Could partition HD to accommodate dual boot, install 6 and 7 side by side, use 6 to download kernel (kernel, headers, what exactly) then boot into 7 and mount the 6 partition to get at the kernel. Just a little work that. Surely there be an easier way?

Magic Banana

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Joined: 07/24/2010

On Trisquel 6, which is already installed, he can save the deb package of Trisquel 6's kernel image in his home folder, upgrade to Trisquel 7 and then follow the steps I gave above. He can also first install GDebi on Trisquel 7 so that, after the upgrade, it is present as well on Trisquel 7 and allows to install the deb package by simply double-clicking on it.

EDIT: I actually even wonder whether the upgrade keeps the kernel of the older version of Trisquel. If so, then, instead of rebooting to complete the upgrade, Oro-san can remove Trisquel 7's kernel (which has just been installed and never booted) and "linux-image-lowlatency".