Inicio » Foro » Debate e axuda para usuarios de fala inglesa
Enviado por ptifred o Ven, 03/15/2013 - 17:05

Trisquel 6.0: screen frozen

23 respostas [Última entrada]
Ven, 03/15/2013 - 17:05
ptifred
ptifred
Desconectado
Joined: 03/15/2013

Hi everyone,

I've installed Trisquel 6.0 on my desktop computer. Everything worked fine during the installation and the updates.
But yesterday, on two occasion, the screen was frozen. I could move the mouse, but couldn't clic anywhere, and there was nothing I could do except rebooting with the computer switch.
The first time, I was playing with Supertuxkart, and it froze at the end of a game.
The second time, I was working with Celestia (a beautiful planetarium!), and it froze while I was looking at the planets.
The computer is new and pretty fast, I never had any issue while it was on Windows or Ubuntu, and I don't think those two programs request a lot from the computer.
I'm new with Trisquel, I had Ubuntu before, and I've never seen that.

Any idea?

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 18:24
#1
Tedious
Tedious
Desconectado
Joined: 07/18/2011

Welcome to the Trisquel forums! :D
What kind of video card do you have?

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 18:26
#2
ptifred
ptifred
Desconectado
Joined: 03/15/2013

Hi,
It's a NVIDIA Corporation GF119 (Geforce GT620)

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Dom, 03/17/2013 - 03:30
#3
miga
miga
Desconectado
Joined: 09/17/2011

I have a GTX 660. Are you using Compiz or anything 3D at all while the freezes occur? If so, the problem might be the same issue that I'm having, in that Nouveau support for 3D for the 600 series of cards just isn't stable yet.

I'm able to run 3D stuff, but often the screen will corrupt or the GPU will lockup, forcing me to have to either hard reboot or use the Magic SysRq key.

The best you might be able to do is minimize any 3D usage until support for the 600 series (Kepler) turns more stable.

Edit: Also, I'm using the latest Linux-Libre, 3.8.3, with the latest Nouveau drivers (compiled through git) on Parabola GNU/Linux.

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 18:25
#4
lembas
lembas
Desconectado
Joined: 05/13/2010

What kind of hardware have you got? Open a terminal and input

lspci

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 18:33
#5
ptifred
ptifred
Desconectado
Joined: 03/15/2013

Hi, here is the lspci result:

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor DRAM Controller (rev 09)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.4 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 5 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation H77 Express Chipset LPC Controller (rev 04)
00:1f.2 IDE interface: Intel Corporation 7 Series/C210 Series Chipset Family 4-port SATA Controller [IDE mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
00:1f.5 IDE interface: Intel Corporation 7 Series/C210 Series Chipset Family 2-port SATA Controller [IDE mode] (rev 04)
01:00.0 VGA compatible controller: NVIDIA Corporation GF119 [GeForce GT 620] (rev a1)
01:00.1 Audio device: NVIDIA Corporation GF119 HDMI Audio Controller (rev a1)
02:00.0 Network controller: Ralink corp. RT3090 Wireless 802.11n 1T/1R PCIe
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller (rev 09)

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 18:40
#6
lembas
lembas
Desconectado
Joined: 05/13/2010

That's a fairly new system all right. You might want to try a newer Linux-libre kernel.

Here's the source if you wish to compile yourself www.fsfla.org/ikiwiki/selibre/linux-libre/

Here are prebuilt binaries https://trisquel.info/en/wiki/update-linux-libre-kernel

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 18:44
#7
Tedious
Tedious
Desconectado
Joined: 07/18/2011

According to this post[1], the Nouveau driver should work for that card.
But on the 3.8 kernel, it seems that Trisquel 6.0 includes the 3.2 kernel[2].

Thanks for the links, lembas. I was about to ask someone to help with that. :p

[1] http://www.phoronix.com/scan.php?page=news_item&px=MTI2NTI
[2] https://trisquel.info/en/trisquel-60-lts-toutatis-has-arrived

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 18:46
#8
lembas
lembas
Desconectado
Joined: 05/13/2010

:) Great minds think alike!

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 19:57
#9
ptifred
ptifred
Desconectado
Joined: 03/15/2013

I've install the new kernel, but now my screen is stuck on a 800x600 resolution.
I'm working on it...

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 20:41
#10
ptifred
ptifred
Desconectado
Joined: 03/15/2013

Ok, I'm back with a "normal" resolution, I'll let you know if the frozen screen happens again in the following days.
Thanks.

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 21:31
#11
ptifred
ptifred
Desconectado
Joined: 03/15/2013

Well, the issue is still there...
I ran Celestia for just a few minutes and the computer froze again.

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 21:41
#12
Tedious
Tedious
Desconectado
Joined: 07/18/2011

Hmm..

Could you run the command below in the terminal and post the output?

uname -a

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 21:51
#13
ptifred
ptifred
Desconectado
Joined: 03/15/2013

Linux goebau-CM6870 3.8.2-gnu #1 SMP Mon Mar 4 12:38:14 PST 2013 x86_64 x86_64 x86_64 GNU/Linux

I did a search on different Linux and Ubuntu forums, and I'm not the only one in that case, and no solution.

https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/993187

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 22:00
#14
Tedious
Tedious
Desconectado
Joined: 07/18/2011

Can you get into a tty? (CTRL+ALT+F1-6, I think 6 works too..)

This post seems to have a possible work around.[1]
Could you try the steps listed, then attempt to run Celestia again?

[1] https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/993187/comments/14

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 22:17
#15
ptifred
ptifred
Desconectado
Joined: 03/15/2013

No, that doesn't work... It froze after a few minutes.

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 22:23
#16
ptifred
ptifred
Desconectado
Joined: 03/15/2013

One more thing, now it's completely frozen, even the mouse. I could move the mouse the first time only. And nothing works, I have to do a hard reboot

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 22:54
#17
Tedious
Tedious
Desconectado
Joined: 07/18/2011

Still looking through some comments on that page.
It may take quite a few moments. :o
(Working on stuff, and tons of comments)

In the mean time, if anyone has any ideas, please post.
Thanks for your patience with this, ptifred.

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 23:07
#18
ptifred
ptifred
Desconectado
Joined: 03/15/2013

I do have patience, don't worry. Thanks for your time!

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/15/2013 - 23:53
#19
GustavoCM
GustavoCM

I am a member!

Desconectado
Joined: 11/20/2012

In this occasions, probably, you can reboot safely using the Magic SysRq key: https://en.wikipedia.org/wiki/Magic_SysRq_key (kudos to Lembas for pointing this out in another thread/topic).

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Sáb, 03/16/2013 - 01:32
#20
ptifred
ptifred
Desconectado
Joined: 03/15/2013

No, even the magic keys do not work... It's really completely frozen.

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Ven, 03/29/2013 - 19:17
#21
Tedious
Tedious
Desconectado
Joined: 07/18/2011

Haven't looked further into this, various reasons. :/

ptifred: What's the current status?

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Mér, 04/03/2013 - 13:26
#22
ptifred
ptifred
Desconectado
Joined: 03/15/2013

Hi, I'm not at home for several weeks, so I cannot work on it.
I have tried all the ideas I could find on different forums, but nothing worked. I'm not the only one in that case.It's a known issue but today there is no known solution!

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines
Sáb, 04/06/2013 - 02:11
#23
GustavoCM
GustavoCM

I am a member!

Desconectado
Joined: 11/20/2012

That freezing happened with me some times in the past weeks; I'm using GNOME 3 with a "NVIDIA Corporation C61 [GeForce 6150SE nForce 430]".

I couldn't use the keyboard, only the mouse, whose clicks produced no response at all from the computer. The freezing stopped a download of mine within a terminal window (I waited the needed amount of time to finish it, but after I hard-reset the computer I found the download stopped with the freezing).

Generally, the freezing happens when I switch to GNOME Shell's "overview" and click in the miniature of a window or workspace.

Superior
  • +1
    0
    -1
    Please use the rating system to mark posts that go against the Community Guidelines